AppraisalCam

Privacy Policy

Effective Date: April 18^th, 2025

AppraisalCam (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the AppraisalCam mobile app and website (collectively, the “Service”).

By downloading or using the AppraisalCam app, or by visiting our website, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

   We collect the following types of information:

   • Photos and Appraisal Data

     • When you use AppraisalCam, you may upload photos of items for appraisal.
     • We process these photos using automated tools to generate estimated values and descriptions.
     • We may retain this data to improve our services and train our models (anonymously, where applicable).

   • Usage Data

     • We collect data about how you interact with the app, including navigation, button interaction, features used, and timestamps.
     • This information is only used to help us improve the user experience and to diagnose technical issues.

   • Device and Log Information

     • We may collect information such as your IP address, device type, operating system, and crash logs.

2. How We Use Your Information

   We use the information we collect to:

   • Provide and improve the app’s features.
   • Generate appraisals based on user submitted content.
   • Understand usage patterns and improve the app.
   • Respond to inquiries or support requests.
   • Ensure the app functions correctly and securely.

3. Analytics and Tracking

   In some cases we may use third-party analytics services (such as Google Analytics, Firebase, etc.) to understand how users engage with AppraisalCam.

   These tools may collect information sent by your device or our service, including your usage data, to help us analyze and improve the app.

4. Data Retention

   We retain your appraisal photos and related data for as long as necessary to provide the service and improve our models. You may contact us to request deletion of your data at any time.

5. Data Hosting and Storage

   Your data may be stored and processed on servers located in the United States, Canada, or other jurisdictions at our discretion. By using the Service, you consent to the transfer of information to these locations.

6. Third-Party Service Providers

   We may use trusted third-party service providers to help deliver core functionality, such as image processing, cloud storage, and analytics. These providers are obligated to keep your data secure and confidential.

7. Sharing and Disclosure

   We do not sell your personal data. We may share anonymized or aggregated data for analytics and service improvement purposes. We may also disclose data:

   • To comply with legal obligations.
   • To protect the rights and safety of AppraisalCam, our users, or the public.
   • In connection with a merger, acquisition, or sale of assets.

8. Your Choices

   You can:

   • Contact us to delete your data.
   • Disable analytics tracking by contacting support.
   • Decline to upload photos (but this may limit app functionality).

9. Children‘s Privacy

   AppraisalCam is not intended for children under 13. We do not knowingly collect personal information from children.

10. Security

    We use commercially reasonable safeguards to protect your data. However, no method of transmission or storage is 100% secure. We take all reasonable actions to ensure the safety of data.

11. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of changes by updating the effective date above. We encourage you to review this page periodically.

12. Contact Us

    If you have questions about this policy or your data, please contact us at:

    Email: support@appraisalcam.com

    Alternatively, you may submit a ticket.